Shaili Gupta
President
Shaili runs operations and client relationships. She signs all proposals and contracts. WBE-accredited leadership.
About OpenSource Technologies
Founded in 2012 in Lansdale, Pennsylvania. 14 years of custom software work for K-12, higher education, healthcare, nonprofits, and mid-market businesses across 35+ countries. The team that sells the work is the team that ships it.
Who we are
OpenSource Technologies is a women-led custom software firm. Our anchor verticals are education, nonprofit, healthcare, real estate, e-commerce, and manufacturing. We also work with clients in fintech, hospitality, media, and a handful of adjacent industries. Most engagements run multi-year. Our longest active client has been with us since 2014.
Across 14 years the operating model has stayed the same: small senior teams with technical leads who stay through delivery. We sign NDAs without negotiation. We tell you when something is the wrong call. We do not disappear after launch.
Our team
Two principals plus four senior managers. The same names you see during procurement deliver the work.
President
Shaili runs operations and client relationships. She signs all proposals and contracts. WBE-accredited leadership.
Chief Executive Officer
Manish founded OpenSource Technologies in 2012. Engineering background. Owns technical scope, AI architecture, and project management. Designated MPO point of contact in government RFPs.
Director of Sales and Strategy
Sales strategy and account direction. Works with prospects on scope, pricing, and partnership structure.
Project Management & UX Design
Project delivery management and UX design across active engagements.
Manager, User Experience and Design
UX and interface design across web and mobile builds.
Delivery Manager
Delivery management across CMS and full-stack engineering. Long tenure at OST.
Extended bench available. Additional senior developers, QA, and designers from our long-standing team. Resumes shareable under mutual NDA for procurement responses.
Need full bios, signature authority, and the org diagram? Visit Leadership & org structure.
How we operate
We sign mutual NDAs at the proposal stage, before any scope discussion. Your code, customer data, and roadmap stay between you, us, and the people staffed on the engagement. No subcontractors without your written approval.
Discovery, build, accessibility audits, server work, and ongoing support all sit with one team. You get a single point of contact across the engagement, not handoffs between vendors.
The senior person on your kickoff call is the senior person on your release. No bait-and-switch staffing. Technical leads typically have 8+ years on the same stack we deliver in.
1-business-day response on production issues during business hours. Escalation paths and on-call rotation documented in writing as part of every engagement. Weekend coverage for clients on retainer.
Every engagement includes accessibility conformance to WCAG 2.2 AA + Section 508, not as an upcharge. QA runs against acceptance criteria you sign off on, not internal checklists.
Named reference clients available during procurement evaluation. Past performance documents, COI, and resumes shareable under mutual NDA. Reference calls scheduled within two business days of request.
We invest in relationships, not transactions. Many of our clients have been with us for more than a decade. The same team that wins the work delivers it, and stays long after launch.
Our partnership philosophy
Achievements
Awarded as one of the fastest-growing companies in the Philadelphia region.
Recognized for sustained excellence in technology delivery and client service.
Awarded for excellence in custom software engineering.
4.8 out of 5 across 36 verified client reviews. Five video testimonials, ten named written reviews.
Recognized partner for WordPress engineering and managed hosting since 2019.
Certified AWS practitioners on staff. Production deployments across EC2, RDS, S3, and CloudFront.
60-minute call. No pitch deck. We will tell you straight if we are a fit.