Membership & engagement platforms
Member directories, dues management, event registration, content gating, and the engagement loops that keep members renewing. Pattern from Best Practice Institute and Lawyers Club of Atlanta.
Nonprofit · Civic · Mission-driven
Software for organizations doing the work that matters.
Membership platforms, donor systems, AI-powered outreach, and accessibility audits for nonprofits, civic organizations, and mission-driven groups. Built for the staff who actually run programs, not just IT.
What we build
Services for nonprofit platforms and operations.
Custom engineering, integration plumbing, and ongoing support scoped to the operational reality of nonprofit businesses.
Donor systems & integrations
Salesforce, Raiser's Edge, Bloomerang, DonorPerfect, Stripe, custom donation portals. We integrate the stack so donor history lives in one place and reporting works without manual reconciliation.
AI-powered outreach & assistants
Knowledge-base-grounded AI for senior services, member self-service, and program inquiry. Live pilot in production for Council on Aging Martin County.
Section 508 + WCAG 2.2 AA
Public-facing accessibility for nonprofits serving older adults, students, and underserved communities. Pre-emptive conformance, not retrofit.
Bulk communications & advocacy tools
Email-marketing integration (Salesforce, Mailchimp, Constant Contact), action campaigns, advocacy letter generators, and the workflows nonprofit communications staff actually use.
Hosting & on-call support
Long-tenure managed hosting for nonprofits where uptime matters but a full-time DevOps hire is out of budget. Pattern from Best Practice Institute.
SEO & content strategy
Mission-aligned search visibility, plain-language content for diverse audiences, and the on-page work that gets nonprofits found by people who need them.
Volunteer & program management
Sign-up workflows, scheduling, hours tracking, and the back-office tooling staff need to run programs without manual spreadsheets.
Featured engagement
Senior services platform with an AI assistant pilot in production.
Senior services · custom platform + AI assistant pilot · Clutch verified
Council on Aging Martin County is one of OST's anchor nonprofit engagements. Custom website, member services portal, integrated donor system, and an AI-powered assistant pilot live in production helping older adults navigate program eligibility. Adam Levinson, Director of Operational Infrastructure, recorded a video testimonial on the work.
Anchor active multi-year engagement
AI assistant pilot live in production
Video testimonial published
Other nonprofit clients
Clients in this practice we have shipped for.
Plus IISD (International Institute for Sustainable Development), SPUR, Safe Routes Partnership, Plain Sledger Art, Our Peer Group, NoBullyingSchools.com. Full reference list under mutual NDA.
11+
Active and recently delivered nonprofit engagements
10+ years
Continuous mission-driven and civic-tech track record
AI assistant
Pilot live in production for an active senior-services nonprofit
Pro-bono
Long-running engineering on The Dolan Fund (CEO is treasurer)
Nonprofit-sector compliance
Frameworks nonprofit clients ask about.
Compliance frameworks nonprofit and civic clients ask about. Scoped per engagement based on what data your platform handles and what populations you serve. See the Trust Center for the broader posture.
WCAG 2.2 AA + Section 508
Default on every nonprofit and civic engagement. Especially critical for organizations serving older adults, students, and underserved populations.
PII & donor data protection
Encryption, access controls, audit logs, and the operational discipline expected when handling donor records and member PII.
PCI DSS for donations
Scoped per integration. We route through PCI-compliant processors to keep cardholder data off your own infrastructure.
GDPR for international donors
Opt-in, right-to-delete, and DSAR workflows for nonprofits with international donor or beneficiary populations.
Grant & 990 reporting
Reporting workflows that align with audit-friendly grant compliance and IRS Form 990 disclosure expectations.
COPPA & student protections
When platforms serve youth-focused programs, child-safe data handling and verifiable parental consent.
Running a nonprofit that needs real engineering help?
60-minute discovery call. We will walk through your platform, donor stack, accessibility posture, and what one-stop-shop nonprofit engineering looks like.