OST built us an AI assistant that respects our seniors and our compliance requirements. Caregivers find what they need in seconds.
Adam Levinson
Council on Aging Martin County · Director of Operations
Case Study · Nonprofit
An AI assistant for elder care navigation.
HIPAA-aware data handling. Board-approved AI policy. Voice and text. Built for the people who actually use it.
AI Assistant
Live in production
WCAG 2.1 AA
Audited
HIPAA-aware
Data handling
The challenge
Caregivers and seniors struggled to navigate the resource catalog. Needed voice + text interface, accessible from day one.
The approach
Built a Generative AI assistant with retrieval-augmented generation. Voice via Web Audio API, text fallback, screen-reader compatible.
The outcome
Live in production. Caregivers find resources faster. WCAG 2.1 AA audited.
Tech stack
- GenAI
- RAG
- Web Audio API
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